Privacy Policy

Who we are

Our website address is: https://healor.com.

HEALOR® Privacy Policy

Our Commitment to Your Privacy

At HEALOR®, we understand the importance of your privacy and the trust you place in us as both a healthcare provider and e-commerce platform. This privacy policy outlines our practices for collecting, using, and protecting your personal information. We are committed to safeguarding your data with the utmost care and transparency.

Information We Collect

We collect various types of information to provide you with the best possible healthcare services and online shopping experience:

  • Personal Information: This includes your name, contact details, date of birth, and other identifiers necessary for your care and account management.

  • Health Information: We collect data related to your medical history, treatments, and other health-related information to provide appropriate care.

  • Usage Data: We gather information about how you interact with our website and services to improve your experience.

  • Location Data: With your consent, we may collect your location to provide relevant services or deliver products.

  • Device Information: We collect data about the devices you use to access our services to ensure compatibility and security.

  • Financial Information: For e-commerce transactions, we securely process payment details.

How We Use Your Information

Your information helps us provide personalized, high-quality care and services:

  • Patient Care: We use your health information to provide, coordinate, and improve your healthcare.

  • Personalized Recommendations: We analyze your data to offer tailored product suggestions and health advice.

  • Analytics: We use aggregated data to improve our services and understand patient/customer needs better.

  • Marketing: With your consent, we may send you information about products or services that might interest you.

  • Service Improvement: Your feedback and usage patterns help us enhance our offerings.

Protecting Your Data

Your trust is our top priority. We implement robust measures to keep your information safe:

  • Encryption: All sensitive data is encrypted in transit and at rest.

  • HIPAA Compliance: We adhere strictly to HIPAA regulations to protect your health information.

  • Secure Payment Gateways: Our e-commerce platform uses industry-standard security protocols for financial transactions.

  • Regular Audits: We conduct frequent security assessments to identify and address potential vulnerabilities.

  • Access Controls: Only authorized personnel can access your information on a need-to-know basis.

Your Rights

We respect your rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: If you believe any information we have is incorrect, you can ask us to update it.

  • Deletion: In certain circumstances, you can ask us to delete your data.

  • Opt-Out: You can choose not to receive marketing communications from us at any time.

Contact Us

We’re here to address any concerns or questions you may have about your privacy. Please don’t hesitate to reach out:

  • Email: privacy@healor.com

  • Phone: 702-362-2273

  • Address: 3900 West Charleston Blvd, Ste 170, Las Vegas, NV 89102

Your health and privacy are our primary concerns. We’re committed to maintaining your trust through transparency and rigorous data protection practices.

Last updated: 12/13/2024

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